The Glass Castle - Pg 246

   People had been warning me for months about how rude New Yorkers were. It was true, I learned that night, that if you tried to stop them on the street, a lot of them kept on walking, shaking their heads; those who did stop didn't look at you at first. They gazed off down the block, their faces closed. But as soon as they realized you weren't trying to hustle them or panhandle money, they warmed right up. They looked you in the eye and gave you detailed instructions about how, to get to the Empire State Building, you went up nine blocks and made a right and cut across two blocks and so on. They even drew you maps. New Yorkers, I figured, just pretended to be unfriendly.